TJC Auto and Tyre (Pty) Ltd
Last Updated: 08/05/2025

At TJC Auto and Tyre (Pty) Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with us—whether in person, over the phone, or through our website.

1. Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number)

• Vehicle information relevant to service requests

• Location details for roadside assistance

• Communication records related to service history or inquiries

2. How We Use Your Information

We use your personal information to:

• Respond to service requests

• Coordinate emergency roadside assistance

• Provide quotes, invoices, and service records

• Improve our service and customer communication

• Send updates related to services or operational hours

We do not sell, rent, or share your personal information with third parties, unless required to do so by law or to complete a service you have requested (e.g., coordination with a towing partner).

3. How We Store and Protect Information

All personal information is stored securely, either digitally or in limited physical records, and is accessed only by authorised personnel. We take reasonable steps to protect your data from loss, misuse, and unauthorised access.

4. Cookies and Website Data

Our website may use cookies or basic tracking tools to understand user interaction and improve site performance. No personally identifiable information is collected unless you voluntarily submit it via contact forms or service inquiries.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Ask us to update or correct your information

• Request the deletion of your data (subject to legal or operational requirements)

To make any of these requests, contact us at insales@tjcat.co.za

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated revision date.

7. Contact Information

For questions or concerns regarding your privacy, you can contact:

TJC Auto and Tyre (Pty) Ltd
Mookgophong & Makhado Branches
Email: insales@tjcat.co.za

Phone: 010 630 0302